Terms and Conditions
This website is owned and operated by Muezza Foods. By using our website and the services we provide, you agree to comply with the following terms and conditions. Our website offers food, treats, and care products for pet cats. By accessing or utilizing our website and services, you confirm that you have read, understood, and agree to be bound by these Terms.
Eligibility Requirements:
You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to use this website and/or access our services. You also affirm that you have the legal authority and capacity to enter into these Terms as a binding agreement.
Geographical Limitations:
You are prohibited from using this website, placing orders, or receiving our products if the products are restricted or prohibited by law or regulation in your state or jurisdiction.
Prices & Payments:
All prices are listed in INR.
By purchasing an item, you agree to the following:
(i) You are responsible for reviewing the full item description before making a commitment to buy.
(ii) A legally binding contract is formed when you commit to purchase an item and complete the checkout payment process.
(iii) The prices for our products and services are available on the website. We reserve the right to change the prices of items at any time and to correct any pricing errors that may occur. Any additional pricing or charges, if applicable, can be found on the payments page.
(iv) Once an order is placed, it cannot be canceled.
(v) The items selected during the ordering process cannot be modified after submission.
(vi) Orders will be processed only once payment has been successfully received.
(vii) We are not responsible for any credit card fraud. The cardholder is liable for any fraudulent use of their card unless proven otherwise.
(viii) Prices are subject to change at any time and are applicable to taxes as per the relevant law. Promotional prices are valid only for the specified period. Prices, offers, and products are subject to availability and may change before (but not after) we accept your order. If a product becomes unavailable, we may offer an alternative or cancel the order. In case of cancellation, we will refund the full amount.
We are not responsible for products listed on third-party websites or any external written materials. The prices listed on our website are the only valid prices for products sold through Muezza Foods. We cannot guarantee the accuracy of prices listed on third-party shopping directories or other sources.
Offering:
We reserve the right to modify, suspend, or discontinue our products or services, or any features thereof, at any time without prior notice. This may include imposing limitations on the availability or access to our products or services. We may also terminate or suspend access to our products or services, either temporarily or permanently, for any reason, or without providing a reason, and without liability.
While we strive to provide accurate product images for each item available for purchase, please note that the colors displayed on your screen may vary due to differences in display settings and monitor capabilities. As a result, we cannot guarantee that the color, texture, or packaging details you see on your monitor will exactly match the physical product you receive.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the product, its use, or access to the product/service for commercial purposes.
Promotional Emails and Content:
By using our services, you agree to receive promotional messages and materials from us via mail, email, or any other contact method you have provided (including phone calls or messages). If you no longer wish to receive such promotional materials or notifications, you can unsubscribe or notify us at any time to opt-out.
Right to Suspend or Cancel a User Account:
We reserve the right to permanently or temporarily suspend or terminate your access to our services without notice or liability, at our sole discretion, if we determine that you have violated any provision of these Terms or any applicable laws or regulations.
You may discontinue use of our services and request to cancel your account at any time. However, for subscriptions to paid services that automatically renew, cancellation will take effect only after the current paid period has expired.
Indemnification:
You agree to indemnify and hold Muezza Foods harmless from any claims, demands, losses, liabilities, or expenses (including attorney’s fees) made by any third party arising from or related to your use of the website or any services provided through the website.
Right to Change and Modify Terms:
We reserve the right to modify these terms at any time, at our sole discretion. It is your responsibility to review these terms periodically. When we make significant changes to the Terms, we will notify you accordingly. Your continued use of the website or our services after any changes are made constitutes your acceptance of the updated Terms. If you do not agree with any of these terms or any future updates, you should refrain from using or accessing the website or services.
Governing Law and Dispute Resolution:
These Terms, along with the rights and remedies outlined here, and any claims or disputes arising from or related to these Terms or our services, shall be governed by and construed in accordance with the substantive laws of Delhi, without regard to its conflict of laws principles. Any disputes or claims will be exclusively resolved in a court of competent jurisdiction located in Delhi, and you hereby consent to the jurisdiction and venue of such courts.
Fair Usage Policy
Eligibility and Limitations:
Customers are allowed to use each promotional offer only once per account.
Promotional offers are subject to specific terms and conditions, including eligibility criteria and duration, which are clearly stated on the website.
Prohibited Activities:
Placing multiple orders to take advantage of the same promotional offer repeatedly is strictly prohibited.
Any attempt to bypass or manipulate the fair usage policy will result in immediate order cancellation and may lead to the suspension of the customer's account.
Enforcement and Resolution:
Muezza Foods reserves the right to monitor orders and enforce the fair usage policy as deemed necessary.
Customers will be notified if their order is canceled due to a violation of this policy. They can appeal the decision by contacting us at meow@halalicious.in.
Examples of Violations:
Placing multiple orders under different accounts to exploit the same promotional offer.
Attempting to exploit loopholes or technical issues to circumvent the fair usage policy.
Transparency and Compliance:
Muezza Foods is committed to ensuring transparency and fairness in enforcing the fair usage policy.
The policy is designed to provide a positive experience for all customers while complying with applicable laws and regulations.
Review and Amendments:
Muezza Foods reserves the right to review and modify the fair usage policy as needed. Any changes will be communicated to customers through the website or via email.
Legal Disclaimer:
This fair usage policy is part of the Terms and Conditions governing the use of Muezza Foods' website and services. By using the website and engaging with promotional offers, customers agree to comply with the fair usage policy outlined above.
Customer support details and contact info
Muezza Foods
Email ID: meow@halalicious.in
Contact no.: +919220621133
Registered Address: B-57 Soami Nagar South, New Delhi-110017
